Contact us

Your opinion is important to us, and we would be delighted to hear from you. You can reach us by email, telephone or post. Please follow instructions below:

Email us

To answer your email more efficiently, please choose one of the options from the drop down menu.

Please note that our opening hours are Monday to Friday, 9.00 until 17.00.

Call us

Contact us at our Customer Services number on 08700 007007

Wherever possible please use a landline when dialing the above number. This will ensure that your call is recognised and correctly routed to your local Customer Services Team.

Please note that our lines are open Monday to Friday, 8.00 am until 7.00 pm. Saturday 8.00 am until 12.00 noon excluding public and bank holidays.

Write to us

Please address your letter to our Customer Relations Department

Head Office
City Link Ltd
Riverbank
Meadows Business Park
Blackwater
Surrey
GU17 9AB